Roto-Rooter, America’s premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it’s our future that has us so excited!

As our PLUMBING MANAGER, your responsibilities will include:

• Manage, coach, and mentor a team of service professionals to provide quality plumbing service to all customers.
• Ensure adherence to state plumbing guidelines.
• Follow up with customers from leads provided by field service technicians.
• Identify bid opportunities, prepare bid packages, and provide estimates for jobs.
• Prevent or handle customer issues.
• Develop additional business opportunities by offering Roto-Rooter’s preventative maintenance and priority care programs.
• Conduct work-site reviews to ensure safety measures are utilized.
• Monitor your team’s performance standards weekly. Meet with team to review and determine areas where additional coaching and training is needed.
• Accompany plumbers to customer sites to observe performance and provide coaching & training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements.

Requirements include:

• Be a self-starter who is organized and thorough with attention to detail and thrives in a bustling environment.
• Hold state-issued plumbing license.
• Excellent oral and written communication skills along with a working knowledge of various software programs.
• Previous Management Experience in the Plumbing Industry Required.
• Excavation experience a plus.

In return for your commitment to service excellence, we provide an excellent base salary and incentives, plus a comprehensive benefits program including medical, insurance, and more!

Job Type: Full-time

Salary: $50,000.00 to $100,000.00 /year