This position was previously called "Resident Concierge"

Pegasus Senior Living is made up of individual Associates united by a commitment and dedication to the highest quality of service delivery to our residents with a sense of warmth, compassion, individual pride and company spirit. To achieve our mission, each associate strives to always do the right thing. Recognizing that excellence is a process achieved through continuous improvement, we value and apply lessons learned from the feedback we receive from all of our stakeholders.

More specifically:

To our Associates, we pledge to

  • Promote a culture of excellence.
  • Provide strong leadership, team building and empowerment.
  • Encourage all associates to work hard and play hard every day.
  • Encourage professional and personal growth for all our Associates.

To our Residents, we pledge to

  • Celebrate and enhance their lives.
  • Provide outstanding customer service.
  • Always remember that choice and compassion are at the heart of our profession.

To our investors, we pledge to be great stewards of our resources.


Responsible for assuring dependable and timely scheduled transportation services with Resident safety the primary priority.


  1. Confirm transportation schedule as designated by the Life Enrichment Director, to include date, time, type, locations, and directions.
  2. Transport Residents to and from activities/errands in safe, organized, and responsible fashion.
  3. Maintain good communication with Life Enrichment associates regarding schedule, time off, Resident relations, and condition of vehicle.
  4. Communicate with Residents at least 24 hours prior to departure to clarify times and route.
  5. Maintain company owned vehicles to keep them in safe, and efficient working order. Inform Life Enrichment Director of any maintenance issues concerning the vehicles.
  6. Maintain vehicle interior in clean orderly fashion during and following usage.
  7. Fuel vehicle as needed and provide gas receipts to the Life Enrichment Director or appropriate associate for processing.
  8. Coordinate activities with other departments as needed.
  9. Assist the Life Enrichment Partner and assist with other Resident-related, clerical, and inventory duties within scope of qualifications and training as directed.
  10. Follow community policies and procedures to include emergency, fire and disaster plans.
  11. Remain flexible for unscheduled emergency transportation.
  12. Assist the Life Enrichment Partner with resident activities as requested.
  13. Perform other duties as assigned by supervisor.


  1. Remain flexible for unscheduled emergency transportation.
  2. Willingness to adhere to assisted living principles in providing services.
  3. Ability/willingness to perform all position responsibilities adequately.
  4. Keeps all information confidential.
  5. Maintains acceptable attendance record/follows work schedule.
  6. Displays cleanliness, good grooming, personal appearance and follows dress requirements consistently.
  7. Organizes and utilizes time appropriately toward accomplishing assigned tasks; requires minimal supervision.
  8. Displays mature behavior and attitude in speech and action.
  9. Displays ability/willingness to learn new skills and to teach others.
  10. Interacts in professional manner with Residents, public and co-workers. Works cooperatively with management. Displays willingness to assist co-workers when situation requires.
  11. Adequate and clear English speaking and writing ability; able to communicate effectively.
  12. Ability to spend long periods on feet and to ambulate quickly.
  13. Is free of non-treated communicable disease as required by state law.
  14. Ability to work safely and to recognize potentially dangerous situations.
  15. Ability/willingness to follow all policies and procedures.
  16. Is neat, accurate, dependable and keeps work/space clean.
  17. Must be able to tolerate occasional exposure to pets, dust, fumes, odors, water, etc., as well as some noise.


Level of Experience - 
One (1) year of experience in working with older adults preferred.

Education, Technical or Professional License(s)/Certification(s) - 
Possession of a high school diploma, GED, or equivalent. Maintain applicable license(s) to perform job, as required by state. If required by state law, maintain CPR/First Aid Certification. Meet in-service training hours required for job classification and position.

We are an equal opportunity employer.
Women, minorities, veterans and individuals with
disabilities are encouraged to apply.